Question 1

Why can't my phone read ATAGO info?

Accepted Answer

Make sure that your phone has an NFC reader and that it is turned on, in both the phone's settings and in ClariFruit's app. Additionally, confirm that your ATAGO device version has NFC support. You can get more info here.

Question 2

What is automatic attribute ?

Accepted Answer

We have 3 sources of information in ClariFruit app  1. Automatic from computer vision algorithim (Photo) : Siz,Color,stem color  2. Automatic from connected deivices (like Atago refratometer): BRIX, Firmness, PH 3. Manual from inspector all the rest Inspector can also overide any automtic information in the resultes screen

Question 3

Do I have to use additional devices ?

Accepted Answer

No, you can use any device you want and enter the results manually in the ClariFruit app. However, after testing many devices we recommend specific devices for each produce. You'll find them under each produce category here.

Question 4

Can I use the app for more than one fruit/more than free inspections per month ?

Accepted Answer

Sure! You can extend your account. Please contact us at info@clarifruit.com

Question 5

Which smartphone/tablets devices does the app support ?

Accepted Answer

The application supports iPhones 5S and above with iOS version 12 and above, and most of the Andoried devices version 6  and above. you can find more details here.

Question 6

Can I change the inspection type and rating to match to my company standards ?

Accepted Answer

Yes you can configure the inspection and rating to match your exsiting one. For assistance with that, please contact us at info@clarifruit.com

Question 7

Can I use the application without internet connection ?

Accepted Answer

Sure, please use the offline mode. You can find more info here

Question 8

Can I use the app outdoors?

Accepted Answer

The app was designed to be used indoors. However, you can still use it outdoors, the automatic data accuracy will be lower.

Question 9

My produce is not on the list. What should i do ?

Accepted Answer

We are working to extend our list of supported produce. If you like to join our beta program for new produce types, please contact us at info@clarifruit.com

Know Your Produce.

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